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Sharp edges on the metal bed. In the night I cut my leg open for 12 inches. Lots of blood. Reported it to the desk the next morning. Haven't heard anything from the management. Dining room mostly overcrowded, have to crawl over the benches.
The beds are rather small. I'm 1.86m and I'm taller than the beds. For the rest everything perfect there
Everything was great!!! All clean and great service!!! I really enjoy it!
breakfast: toast, margarine, instant coffee, tea you have additional costs for everything and you don't have to be fussy about the cleanness you get what you pay
Do not go there! Even if it is your last choice.
vary good value, great position and nice bar inside
getting internet was a little dificult and it is only 1 hour each 24 hs, we manage this with another net available, not from the hostel, otherwise was everithing ok
Excellent stay for a couple of days but I was very desappointed by the shower. There was not so much hot water and the shower pressure was also very low.
I liked Hostel, the service was perfect when I arrived the girl who answered my very polite and super helpful, but unfortunately the chek out a super bad guy I met, had no will or want to be where it was much less to meet a person . The hostel has to be better ventilated and it was cold in the rooms was very hot!
Pretty decent hostel close to tube stops and Hyde park. Bar area/Common room is a bit dull.Overall I had a pleasant stay and would stay here again
Whilst it didnt have much of a wow factor, they delivered what I had expected and the staff were very friendly.
What was good? Room was clean - during the night it was quite and people were friendly - we could keep our luggage in a clouset the next day - OK atmosphere What could better? The showers did not all give warm water and worked properly - the reservation was made on booking website - but they did not give us the right adress information about the hostal we had to go to. (they put us in another hostal without letting us know they did)
The Smart View is in a very nice neighbourhood, though a little far from the exciting east of London, like Camden or Shoreditch, the personal is friendly, the room was clean. I cannot say anything, because I just stayed one night.
Really nice!! Nice staff, good beds with curtains for privacy, clean and just nice!!
Value for money and free WiFi, that works. The beds makes a lot of funny noise's, but I do have a okay sleep! Nice staff, nice location, nice stay! I would do it again.
We were staying at this hostel just for one night but were really impressed by high quality of service provided for such a good price! Our private double room was clean, cozy and smart equipped. We recommend this hostel to everybody.
Very good location (5 minutes by walk from Queensway) and helpful staff. The entrance hall looks beautiful and welcoming, but the dorms are a little "essential" and have triple bunk beds, which can be a little annoying. The free breakfast is very simple and quite early in the morning (7,30-9,30), but I think that's the same everywhere. All in all is a good place to stay: should I come back to London I'd probably stay there again. Keep in mind that many accessory things such as towels, hair-drier and plug-adaptors are on hire or sold, so you'd better bringing your own stuff!
The room is clean, but too narrow to stay in. The room I stayed in has 6 beds, but only 4 lockers. The atmosphere was good, but it was too noisy for me when sleeping.
the beds are not so good, and I had a very hard night as the heather was off all night.
Very nice little hostel, near Kensingtons Gardens. The rooms are a bit small but everyone can fit in here and it's a very "charming" place (we say "charmant" in French to say that it has a great "personnality"). I spent 2 nights there, the first was awful and I couldn't slept because of 2 peoples in the room making noise and the windows open on the street from which you can hear every sound of the street. The second night (in another room) was very good, so I guess I was unlucky the first. The breakfast is included and just right. The neighbourhood is very nice and you're close to Bayswater or even Paddington station. I would come back for sure !